Frequently Asked Questions (FAQ)

Updated on: Feb. 2026

1. What products do you offer?

We manufacture and supply a wide range of tyre and automotive hygiene products specially designed for the automobile industry. Our products are developed to meet quality standards and ensure durability, safety, and performance.

2. How can I place an order?

You can place an order directly through our website by selecting your desired product, adding it to the cart, and completing the checkout process using the available payment methods.

3. What payment methods do you accept?

We accept secure online payments through trusted payment gateways. Available payment options will be displayed during checkout.

4. How long does delivery take?

Orders are typically processed within 1–3 business days after payment confirmation. Delivery timelines may vary depending on your location and logistics availability.

5. Can I cancel my order?

Orders can be cancelled before dispatch. Once the order has been shipped, cancellation may not be possible. Please contact us immediately with your order details for assistance.

6. What is your return policy?

Returns are accepted only if the product delivered is damaged, defective, incorrect, or incomplete. The product must be unused and in its original condition. Return requests must be raised within 48 hours of delivery.

7. When will I receive my refund?

Refunds are processed within 5–7 business days after approval and product verification. The amount will be credited to your original payment method. Processing time may vary depending on your bank.

8. Do you offer bulk orders?

Yes, we support bulk and commercial orders. For bulk requirements, please contact us with your product details and quantity requirements.

9. How can I track my order?

Once your order is shipped, tracking details will be shared via email so you can monitor the delivery status.

10. How can I contact customer support?

For any queries related to orders, returns, shipping, or products, you can write to us at:

bibinsamuel6@gmail.com

Our support team will respond promptly and assist you with the necessary information.